This WITH company is crooked and cannot be trusted.
DO NOT DO BUSINESS AMERICAN HOME RELOCATION!!!!
First we have a contract, we paid the deposit, then the loading crew shows up, loads us and and I pay the 50% of the remaining balance, per the contract. Then the loader says we him $200 for packing (furniture blankets and tape) I said no and he said well pay us half that in cash and we will call it good.
I said no. Then he makes a call and said I now him an additional $460 dollars for too much stuff being loaded, this is after he has loaded us and is essentially holding our possessions hostage. I said our contract says we can have more volume. He said it is because of weight, I replied you haven't weighed it.
He made another call and said he would weigh it and send me the ticket. I followed him to the weigh station, it was 1,500 pounds and we had up to 2300 in the contract. He said we owed him $308 dollars additional due at delivery because of the weight. We called the company, no response, I filed a complaint with the BBB and the company has still not contacted me.
Recently the company advised, when we called them to find out where our belongings are, that delivery has been placed on hold because we haven't paid for the move.
I have bank statements that show the deposit and the 50% payment have been paid and cleared the bank. This company is a total sham and we don't know how to get our possessions or how to get help.
Product or Service Mentioned:
American Home Relocation Long Distance Moving Service.
Reason of review: Not as described.
Monetary Loss: $10000.
Preferred solution: Deliver product or service ordered.
I didn't like:
Stole our belongings.