!!!!Alan’s personal cell phone number for those who have also had difficulty with receiving all your items: (770)268-****!!!!
Booking with this company has been the worst mistake of my life! When delivering our items, the driver called the night before and told me he would be at my house at 10:00 AM.
He did not show up until 1:00 PM because he couldn’t get his GPS to work. The first words out of the drivers mouth are not even appropriate to post on here due to the language he used. While parking, he ran over my water well and cracked the tiling. He blamed me for not telling him it was there and became so rude and unprofessional.
They proceeded to unload my items and come to find out they brought everything EXCEPT my 65” TV that was packaged in the original box!!! My husband called Alan, who was also very unprofessional and didn’t seem to care that they had forgotten to deliver probably the most expensive item from our move. He told my husband he would have it delivered and it would get here when it got here and started a started a screaming match. Finally when the drivers left, the got stuck in our front yard and we had to call a tower to come get them out.
Imagine what my front yard looked like! After making several phone calls to Alan, he said he would have our TV delivered the very next week. Another driver contacted us a couple days later to arrange a drop off time. We were ready to receive our TV, but they had sent the wrong one (much smaller and not in the original box)!!!
My husband found the president of the company’s contact information and called him to have him tell us they couldn’t locate our TV and that we would have to file a claim. Save yourself the trouble and never use this company!!
Product or Service Mentioned: American Home Relocation Moving Service.
Reason of review: Problem with delivery.
Monetary Loss: $600.
Preferred solution: Price reduction.
American Home Relocation Cons: Stole our belongings, Customer service, Fradulant.
Location: Boone, North Carolina
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